Complex Care Team and High-Intensity Supports in Burbank

Supporting people with complex and high-intensity needs across Burbank and Brisbane’s south-east

Every person deserves the opportunity to live safely, confidently, and with genuine choice—regardless of how complex their support needs may be. At Eden Lifestyle Supports, our Complex Care Team delivers compassionate, highly skilled support for people living with complex and high-intensity needs throughout Burbank and Brisbane’s south-eastern suburbs.

As a Registered NDIS Provider, we are independently audited against the NDIS Practice Standards, providing participants and families with confidence that our supports are delivered safely, professionally, and with strong safeguarding practices. We work alongside participants, families, support coordinators, allied health professionals, nurses, medical specialists, and behaviour support practitioners to create personalised support arrangements that promote independence, dignity, wellbeing, and meaningful participation in everyday life.

Complex Care and High-Intensity Support Services in Burbank

Supporting participants with complex and high-intensity needs requires specialised knowledge, consistency, and an experienced team committed to person-centred care.

Our Complex Care Team provides tailored supports designed around each participant's goals, routines, communication preferences, and health requirements.

Our services may include:

  • High-intensity daily personal activities

  • Complex personal care supports

  • Behaviour support implementation

  • Support for psychosocial disabilities and mental health conditions

  • Medication administration and monitoring

  • Mealtime management support

  • Continence management

  • Diabetes management support

  • Enteral feeding support

  • Dysphagia support and mealtime assistance

  • Epilepsy and seizure management support

  • Assistance with specialised health support needs

  • 24/7 support and Supported Independent Living (SIL)

  • Community access and social participation

  • Attendance at medical and allied health appointments

  • Individualised support services

  • Support for participants living with multiple and complex diagnoses

Our focus is on delivering support that empowers participants to achieve their goals while maintaining dignity, independence, safety, and meaningful community connections.

Supporting Participants with High-Intensity Needs

Our experienced team supports people living with a wide range of complex physical, neurological, psychosocial, behavioural, and medical support requirements.

We understand that successful high-intensity support relies on skilled staff, careful planning, strong communication, and collaboration with healthcare professionals and families.

Our team may assist participants with:

  • Complex health supports

  • High physical support requirements

  • Mobility and transfer assistance

  • Behaviour support strategies

  • Intensive personal care routines

  • Medication management and monitoring

  • Supported Independent Living (SIL)

  • Specialist Disability Accommodation (SDA) support

  • Multi-disciplinary care planning

Every support arrangement is tailored to each participant's unique goals, preferences, clinical requirements, and approved NDIS supports.

A Local Team Supporting Burbank Participants

Located approximately 20 kilometres south-east of Brisbane's CBD, Burbank is a peaceful semi-rural suburb renowned for its spacious properties, natural bushland, environmental reserves, and tranquil lifestyle. Bordering some of Brisbane's fastest-growing communities, Burbank offers participants the opportunity to enjoy nature while remaining close to healthcare, shopping, education, and community services.

Our team regularly supports participants to access local parks, nature reserves, community facilities, shopping precincts, medical appointments, and social activities throughout Burbank and surrounding suburbs, encouraging confidence, independence, and meaningful participation.

Participants may enjoy spending time at the beautiful Burbank Bushland Reserve, where walking trails, open spaces, and native wildlife provide opportunities for exercise, relaxation, sensory experiences, and wellbeing activities.

Many participants also enjoy visiting nearby Westfield Carindale, Capalaba Park Shopping Centre, and local cafés, libraries, and community centres where they can develop everyday living skills such as budgeting, shopping, communication, and social interaction.

Community participation may include attending local sporting clubs, fitness programs, volunteer activities, neighbourhood events, educational opportunities, and recreational facilities throughout Brisbane's south-east.

Burbank provides convenient access via Mount Cotton Road, Old Cleveland Road, the Gateway Motorway, and the Pacific Motorway, allowing participants to easily access employment, healthcare services, education, and community activities across Brisbane and Redlands.

Our team also supports participants attending appointments at nearby healthcare facilities including:

  • Redland Hospital

  • Princess Alexandra Hospital

  • Mater Hospital Brisbane

  • Greenslopes Private Hospital

  • QEII Jubilee Hospital

  • Queensland Children's Hospital

Supporting People Living With

Our Complex Care Team regularly supports participants living with:

  • Autism Spectrum Disorder

  • Intellectual disability

  • Cerebral palsy

  • Acquired brain injury

  • Spinal cord injury

  • Multiple sclerosis

  • Parkinson's disease

  • Motor neurone disease

  • Huntington's disease

  • Muscular dystrophy

  • Epilepsy

  • Progressive neurological conditions

  • Psychosocial disability

  • Dual diagnosis and complex behavioural presentations

Every participant receives personalised supports designed around their strengths, aspirations, communication preferences, and individual goals.

Why Families Choose Eden Lifestyle Supports

Families, participants, and support coordinators choose Eden Lifestyle Supports because of our commitment to delivering compassionate, reliable, and high-quality supports.

Skilled and Experienced Support Teams

Our support workers receive ongoing competency-based training, professional development, mentoring, and clinical education to ensure participants receive safe, effective, and person-centred care.

Consistent and Reliable Supports

We carefully match participants with support workers who understand their routines, communication preferences, goals, and support requirements, creating trusted relationships and continuity of care.

Strong Collaborative Approach

We work closely with families, guardians, allied health professionals, nurses, behaviour support practitioners, and support coordinators to ensure supports remain coordinated, responsive, and focused on achieving positive outcomes.

Flexible and Participant-Focused Supports

As participant needs change over time, our supports evolve to continue providing stability, independence, confidence, and quality of life.

Building the Right Team Around Each Participant

At Eden Lifestyle Supports, we believe the best outcomes occur when the right team is built around each individual.

We achieve this through:

  • Careful matching of participants and support workers

  • Ongoing mentoring and professional development

  • Strong communication with participant support networks

  • Flexible support planning that evolves alongside participant needs

  • A commitment to participant choice, dignity, independence, and inclusion

Our person-centred approach helps participants build confidence, strengthen life skills, increase independence, and remain active members of their communities.

Supporting Burbank and Surrounding Areas

We proudly support participants throughout Burbank and nearby suburbs including:

  • Chandler

  • Mackenzie

  • Capalaba West

  • Gumdale

  • Belmont

  • Carindale

  • Wishart

  • Mansfield

  • Mount Gravatt East

  • Eight Mile Plains

  • Rochedale

  • Rochedale South

  • Sheldon

  • Capalaba

  • Cornubia

  • Springwood

With access to nature reserves, healthcare services, shopping centres, community facilities, educational opportunities, and excellent transport connections, Burbank provides an ideal environment for participants to pursue their goals while enjoying a peaceful and connected lifestyle.

Get Started with Eden Lifestyle Supports in Burbank

Finding the right support provider can make all the difference. Whether you are seeking complex care, high-intensity supports, Supported Independent Living (SIL), or personalised in-home assistance, our experienced team is here to help.

We take the time to understand your goals, build the right support team around you, and deliver compassionate, high-quality supports that evolve alongside your changing needs.

Contact Eden Lifestyle Supports today to learn how our Complex Care Team can support you or your loved one to live safely, confidently, and independently throughout Burbank and Brisbane's south-east.

Complete our contact form and one of our friendly team members will be in touch to discuss how we can support your NDIS journey.