Complex Care Team and High-Intensity Supports in the City of Moreland (now Merri-bek)

Supporting people with complex and high-intensity needs across the City of Moreland

At Eden Lifestyle Supports, our Complex Care Team provides personalised supports for people living with complex, high-intensity, and specialised support needs throughout the former City of Moreland (now the City of Merri-bek) and surrounding Melbourne communities.

We understand that every participant has unique goals, routines, strengths, and support requirements. Our experienced team delivers reliable, person-centred care that promotes safety, independence, wellbeing, and meaningful participation in everyday life.

Working alongside families, support coordinators, allied health professionals, healthcare providers, and behavioural support practitioners, we create stable support environments that help participants achieve positive outcomes and enjoy an improved quality of life.

Complex Care and High-Intensity Support Services Across the City of Moreland

Supporting participants with complex and high-intensity needs requires specialised knowledge, consistency, and a commitment to delivering support that is tailored to the individual.

Our team works collaboratively with participants, families, healthcare professionals, and support networks to ensure supports are delivered safely, respectfully, and in a way that promotes independence and choice.

Our services may include:

  • High-intensity daily personal activities

  • Complex personal care supports

  • Behaviour support implementation

  • Support for psychosocial disabilities and mental health conditions

  • Medication administration and monitoring

  • Mealtime management support

  • Continence management

  • Diabetes management support

  • Enteral feeding support

  • Dysphagia support and mealtime assistance

  • Epilepsy and seizure management support

  • Assistance with specialised health support needs

  • 24/7 support and Supported Independent Living (SIL)

  • Community access and social participation

  • Attendance at medical and allied health appointments

  • Individualised support services

  • Support for individuals with multiple and complex diagnoses

Our focus is on delivering support that helps participants achieve their goals while maintaining dignity, wellbeing, and meaningful community connections.

Supporting Participants with High-Intensity Needs

Our Complex Care Team has extensive experience supporting participants with significant physical, behavioural, neurological, psychosocial, and medical support requirements.

We understand that effective high-intensity support requires skilled staff, strong communication, detailed planning, and collaboration with healthcare professionals.

Our team may assist participants with:

  • Complex health supports

  • High physical support requirements

  • Mobility and transfer assistance

  • Behaviour support strategies

  • Intensive personal care routines

  • Medication management and monitoring

  • Supported Independent Living (SIL)

  • Specialist Disability Accommodation (SDA) support

  • Multi-disciplinary support coordination

Every support arrangement is tailored to the participant’s unique needs, preferences, goals, and approved NDIS supports.

A Local Team Supporting Participants Across the City of Moreland

The former City of Moreland, now known as Merri-bek, is one of Melbourne’s most diverse and vibrant inner-northern municipalities. Renowned for its multicultural communities, expansive parklands, vibrant shopping precincts, arts scene, and excellent public transport, the area provides participants with exceptional opportunities to build independence, strengthen social connections, and actively participate in community life.

Our team regularly supports participants to access local landmarks, recreational spaces, community facilities, and social opportunities throughout the municipality.

Participants may enjoy spending time at Coburg Lake Reserve, a beautiful community park featuring walking trails, lakes, playgrounds, picnic areas, and open green spaces. It provides an ideal setting for recreation, exercise, relaxation, and wellbeing activities.

Many participants also enjoy exploring CERES Community Environment Park, where community gardens, educational programs, cafés, walking trails, and sustainability activities provide opportunities for learning, confidence building, and meaningful social engagement.

Community participation activities may include visiting the cafés, restaurants, fresh food markets, boutique retailers, and local businesses along Sydney Road and throughout Brunswick. Participants may also enjoy local libraries, neighbourhood houses, sporting clubs, community centres, and recreational facilities across the municipality.

Participants may also enjoy walking or cycling along the Merri Creek Trail, spending time at Brunswick Park, or participating in the many cultural festivals and community events held throughout the area.

The municipality benefits from outstanding transport connections, including numerous railway stations, tram routes, bus services, and convenient road access, providing easy travel to employment opportunities, educational institutions, healthcare services, and community programs across Melbourne.

Our team also assists participants attending appointments and specialist services at major healthcare facilities including John Fawkner Private Hospital, Royal Melbourne Hospital, The Royal Children's Hospital, The Royal Women's Hospital, and Austin Hospital.

Why Families Choose Eden Lifestyle Supports

Families, participants, and support coordinators choose Eden Lifestyle Supports because of our commitment to delivering personalised, high-quality support.

Skilled and Experienced Support Teams

Our support workers receive ongoing training and professional development to ensure participants receive safe, effective, and person-centred care.

Consistent and Reliable Support

We prioritise continuity by matching participants with support workers who understand their routines, goals, communication preferences, and support requirements.

Strong Collaborative Approach

We work alongside families, healthcare professionals, support coordinators, and allied health providers to ensure supports remain coordinated and responsive.

Flexible and Participant-Focused Supports

As participant needs evolve, our support arrangements adapt to provide ongoing stability, safety, and positive outcomes.

Supporting a Wide Range of Complex Needs

Our Complex Care Team supports participants living with:

  • High physical support needs

  • Autism and behavioural complexities

  • Psychosocial disabilities

  • Intellectual disabilities

  • Acquired brain injuries

  • Neurological conditions

  • Progressive health conditions

  • Dual diagnosis and complex support presentations

We believe every participant deserves support that promotes choice, independence, dignity, and meaningful participation in everyday life.

Building the Right Team Around Each Participant

At Eden Lifestyle Supports, we believe positive outcomes are achieved when the right support team is built around the individual.

We achieve this through:

  • Careful matching of participants and support workers

  • Ongoing professional development and mentoring

  • Strong communication with support networks

  • Flexible support planning that evolves alongside participant needs

  • A commitment to participant choice, dignity, and independence

Our person-centred approach helps participants build confidence, strengthen life skills, and remain actively involved in their communities.

Supporting Communities Across the City of Moreland

We proudly support participants throughout the former City of Moreland, including:

  • Brunswick

  • Brunswick East

  • Brunswick West

  • Coburg

  • Coburg North

  • Fawkner

  • Glenroy

  • Gowanbrae

  • Hadfield

  • Oak Park

  • Pascoe Vale

  • Pascoe Vale South

We also support participants in neighbouring communities including Essendon, Moonee Ponds, North Melbourne, Parkville, Preston, Reservoir, Thornbury, Heidelberg West, and Melbourne CBD.

With access to leading healthcare services, public transport, parklands, walking trails, shopping precincts, educational institutions, and community facilities, the former City of Moreland continues to provide an exceptional environment for participants to pursue their goals and enjoy meaningful community participation.

Get Started with Eden Lifestyle Supports in the City of Moreland

If you are looking for a trusted provider of complex care and high-intensity supports anywhere within the former City of Moreland (now Merri-bek), Eden Lifestyle Supports is here to help.

Our team can work alongside you, your family, support coordinator, and healthcare professionals to develop a personalised support plan that promotes independence, wellbeing, safety, and long-term success.

Whether you require support at home, in the community, or while accessing the area's outstanding healthcare services, parklands, shopping precincts, and community facilities, our experienced Complex Care Team is committed to delivering compassionate, professional, and person-centred support.

Contact us today to learn more about our complex care and high-intensity support services across the City of Moreland.

Complete our contact form and a member of our team will be in touch as soon as possible.