Privacy policy.
Eden Lifestyle Supports Pty Ltd
ABN 11 645 696 288
Effective Date: 19/07/2025
1. Introduction
Eden Lifestyle Supports Pty Ltd (“we”, “us”, “our”) is committed to protecting the privacy and confidentiality of your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the NDIS Code of Conduct.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or engage with our services.
2. What Personal Information We Collect
We may collect personal information including:
Your name, address, email address, and phone number
Information about your disability supports and services
Information you submit through forms or contact requests
Any other information you provide to us directly or indirectly through our website, social media, or other communication channels.
3. How We Collect Information
We collect information when you:
Visit our website
Contact us by phone, email, or through online forms
Engage with our services
Interact with us on social media.
4. How We Use Your Information
We may use your personal information to:
Provide you with disability support services
Respond to your enquiries
Manage and improve our website and services
Communicate with you about our services, news, or updates
Meet our legal and regulatory obligations.
5. How We Share Your Information
We will never sell your personal information. We may share your information with:
Partner NDIS providers where necessary to deliver supports
Our employees, contractors, or service providers who assist us in delivering services
Government agencies or regulators if required by law.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure systems and limit access to authorised personnel only.
7. Access and Correction
You have the right to access and correct your personal information held by us. To make a request, please contact us using the details below.
8. Cookies and Analytics
Our website may use cookies and analytics tools to help us understand how visitors use our site. You can manage your cookie preferences through your browser settings.
9. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.
11. Contact Us
If you have any questions, concerns, or would like to make a privacy complaint, please contact:
Eden Lifestyle Supports Pty Ltd
Email: admin@aelife.com.au
Phone: 1300437542
Website: www.edenlifestyles.com.au
Thank you for trusting Eden Lifestyle Supports Pty Ltd.